Let's review the specifics on some technical support questions I keep answering month after month.

Ever since we invented the Kadee® Magne-Matic® knuckle coupler system over 60 years ago, we have taken great care to provide accurate instructions for every one of our products. Our product instructions describe the best way to install and use Kadee® products to ensure a trouble-free experience. Please follow the instructions provided in your packaging. Other sources of installation guidance (such as YouTube videos or online forums) may omit important steps from our instructions that could result in damage to your models or unsatisfactory performance. If you are wondering why something is not working correctly, it is probably because one or more of the most basic critical steps were skipped in the instructions and/or the coupler fine tuning process.

Let's go over the important basics:

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